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Proactive Operations and Maintenance for Reliable and Compliant Pharma Water

Veolia
by Veolia
12 September 2025
5 minutes read
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    orion-aquaserviceMembrane-based systems consistently produce pharmaceutical water quality that meets, and often exceeds, compendial standards. Industry standards, however, mandate rigorous control over the equipment lifecycle to prevent contamination and ensure consistency. Thus, achieving and maintaining compliance is not a one-time effort, but a commitment to long-term, sound operations.

    This article examines the critical role of implementing best operation and maintenance practices on ambient pharmaceutical water systems. It highlights the significance of real-time inlet water quality monitoring, robust maintenance protocols, and the benefits of integrating digital, cloud-based software for enhanced predictive maintenance and troubleshooting capabilities.

    Optimized Operations Through Real-Time Inlet Water Quality Monitoring

    The quality of the inlet water is the foundation of a reliable pharmaceutical water system. Variations in inlet water quality—such as fluctuations in hardness, conductivity, or chlorine levels—can compromise the performance of downstream treatment processes, leading to system failures, costly downtime, and compliance risks.


    orionanalyze1) Hardness Analyzers: Protecting Against Scale Formation

    Hardness in water, primarily caused by calcium and magnesium ions, can lead to scale formation in membranes. Scale buildup reduces the efficiency of reverse osmosis (RO) and electrodeionization (EDI) systems, increasing energy consumption and shortening their lifespan.

    By installing real-time hardness analyzers at the pretreatment stage, systems automatically monitor water hardness and adjust softening processes or initiate regeneration cycles when spikes in hardness occur. This proactive approach prevents scale formation, extends equipment life, and ensures consistent water quality.


    2) Conductivity Sensors: Ensuring Consistent Purity

    Conductivity is a key indicator of water purity. High conductivity levels suggest the presence of dissolved solids, which can interfere with downstream processes and compromise product quality. Deploying conductivity sensors at critical points—such as after pretreatment and before RO/EDI—ensures that water entering the system meets the design standards. Automated alerts can notify operators of deviations, allowing for rapid intervention before issues escalate.

    3) Chlorine Detection: Preventing Membrane Damage

    Chlorine and chloramines are commonly used to disinfect municipal water supplies, but they can degrade RO and EDI membranes, leading to premature failure. Even trace amounts of chlorine can cause irreversible damage, resulting in costly replacements. With chlorine detection sensors at the pretreatment stage, operators receive early warnings of chlorine presence. If detected, activated carbon filters or chemical dechlorination systems can be adjusted to remove chlorine before it reaches sensitive membranes. 

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    Routine Maintenance Keeps Systems Running

    As real-time inlet water monitoring protects the integrity of the system and ensures uninterrupted operation, regular maintenance schedules will maximize system longevity and minimize potential compliance violations. Below are some of the most critical routine maintenance tasks to consider.

    1) Instrument Calibration and Validation

    Accurate measurement and control are critical for maintaining water quality. Over time, sensors and analyzers can drift, leading to inaccurate readings and potential compliance risks. Regular calibration by trained technicians ensures that all instruments, such as hardness analyzers, conductivity sensors, and chlorine detectors, operate within specified tolerances.

    2) Preventive and Predictive Maintenance

    To prevent fouling, scaling, and microbiological contamination, it's crucial to regularly perform membrane cleaning, filter replacement, and system sanitization. These actions, along with routine inspections and part replacements, are integral to preventive maintenance plans, which help avoid unexpected failures and extend the lifespan of essential components.

    3) Compliance and Documentation Support

    Regulatory agencies require thorough documentation of all maintenance activities, including calibration records, maintenance logs, and corrective actions. Detailed reports and documentation can be managed by cloud-based software that simplify compliance and audit processes, by automatically logging data and generating audit-ready reports, streamlining validation and reducing the administrative burden.

    digitalwaterThe Role of Digital, Cloud-Based Software in Predictive Maintenance

    Traditional maintenance protocols rely on scheduled inspections and manual data logging, which can be time-consuming and prone to human error. Modern pharmaceutical water systems benefit from digital, cloud-based software that enables continuous monitoring, historical data analysis, and automated alerts.

    1) Historical Data Trend Analysis

    Cloud-based software, such as Veolia's Hubgrade digital solution,  collects and stores data from sensors and analyzers, allowing operators to track water quality trends over time. By analyzing historical data, operators can identify patterns, such as gradual increases in conductivity or pressure drops, that may indicate emerging issues, such as membrane fouling or scaling.

    2) Automated Alarms for Proactive Troubleshooting

    Advanced software platforms can be configured to send automated alerts when key parameters—such as pressure, flow rate, or conductivity—deviate from normal ranges. These early warnings enable operators to address anomalies before they lead to system failures or compliance breaches. This enables proactive, rapid troubleshooting to maintain continuity and increase reliability.

    3) Predictive Maintenance for Increased Reliability

    Predictive maintenance uses data analytics to forecast when equipment is likely to fail. For example, a gradual increase in pressure drop across an RO membrane may indicate fouling, prompting a sanitization cycle before performance is compromised. By addressing issues proactively, pharmaceutical manufacturers can minimize downtime and reduce maintenance costs.

    pharmamfgCASE STUDY:
    See how Hubgrade is helping a Global Pharmaceutical Company increase production efficiency and reliability at its facilities



    Conclusion

    In the highly regulated pharmaceutical industry, the reliability and compliance of water generation systems are non-negotiable. By implementing real-time monitoring of inlet water quality, conducting comprehensive routine maintenance, and leveraging digital, cloud-based software, manufacturers can protect their systems, minimize downtime, and maintain continued compliance and consistent product quality and integrity.


     

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